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Disclaimer

Important information about CARED platform usage and limitations

⚠️ CRITICAL: READ CAREFULLY

This Patient Record Portal ("CARED") assists individuals in organizing personal medical records, creating concise summaries, and sharing them with clinicians. It is for informational purposes only and does NOT constitute medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional for medical decisions.

Medical Emergency Notice

If you are experiencing a medical emergency:

  • Chest pain or pressure
  • Severe breathlessness or difficulty breathing
  • Sudden weakness, numbness, or facial drooping
  • Signs of stroke (use FAST test: Face, Arms, Speech, Time)
  • Active suicidal thoughts or intent
  • Severe allergic reactions
  • Uncontrolled bleeding
  • Loss of consciousness

🚨 CALL EMERGENCY SERVICES IMMEDIATELY: 112 (India)

DO NOT use this Portal for emergency medical assistance.

1. No Medical Advice

CARED is a document organization and health record management platform. It does not:

  • Provide medical advice: We do not diagnose, treat, cure, or prevent any disease or medical condition
  • Replace professional consultation: Always seek advice from qualified healthcare professionals
  • Offer emergency services: This is not an emergency response system
  • Prescribe medications: We do not recommend or prescribe any drugs or treatments
  • Interpret test results: Only your healthcare provider can properly interpret medical tests

2. Educational Content Disclaimer

The educational materials, articles, videos, and information provided on CARED:

  • Are for general informational and educational purposes only
  • Should not be used as a substitute for professional medical advice
  • May not be applicable to your specific health situation
  • Are based on general medical knowledge and may not reflect the latest research
  • Do not create a doctor-patient relationship

Important: Always consult with your healthcare provider before:

  • Making any healthcare decisions
  • Starting or stopping any medications
  • Implementing lifestyle changes based on our content
  • Ignoring professional medical advice

3. Data Accuracy and Completeness

3.1 User-Entered Data

You are solely responsible for:

  • The accuracy of all health information you upload or enter
  • Verifying uploaded documents are correct and complete
  • Updating records when information changes
  • Ensuring data shared with healthcare providers is current

3.2 AI-Generated Summaries

Automated summaries and insights generated by CARED:

  • Are based on algorithms that may contain errors
  • Should always be reviewed for accuracy
  • Do not replace professional medical interpretation
  • May miss important details or context
  • Should be verified before sharing with healthcare providers

4. Third-Party Content and Links

CARED may contain links to third-party websites, articles, or resources. We:

  • Do not control or endorse third-party content
  • Are not responsible for the accuracy of external information
  • Do not guarantee the safety or security of external websites
  • Recommend verifying all external information with trusted sources

5. Technical Limitations

5.1 Platform Availability

While we strive for continuous availability, CARED:

  • May experience downtime for maintenance or technical issues
  • May be temporarily unavailable due to circumstances beyond our control
  • Does not guarantee 100% uptime or accessibility
  • May have features that are under development or testing

5.2 Data Storage and Backup

While we implement robust backup systems:

  • We recommend keeping your own copies of important medical documents
  • No digital system is completely immune to data loss
  • We are not liable for any data loss, though we take all reasonable precautions
  • You should maintain offline backups of critical health information

6. Security and Privacy

While we implement industry-standard security measures:

  • No internet-based system is 100% secure
  • You are responsible for maintaining the confidentiality of your login credentials
  • We cannot guarantee absolute security against all cyber threats
  • You should use strong passwords and enable two-factor authentication

For detailed information about data protection, please read our Privacy Policy.

7. Subscription Services Disclaimer

For premium subscription features (when available):

  • Professional Consultations: Are provided by independent licensed professionals, not CARED employees
  • Health Coaching: Is for educational and motivational purposes, not medical treatment
  • AI Insights: Are supplementary tools and do not replace professional medical judgment

8. Geographic and Regulatory Limitations

CARED is designed primarily for users in India and:

  • Complies with Indian healthcare and data protection regulations
  • May not be suitable for use in other jurisdictions
  • Does not guarantee compliance with healthcare regulations outside India
  • Emergency contact numbers are specific to India

9. Age and Capacity Disclaimer

  • Users under 18 require parental or guardian consent
  • Parents/guardians are responsible for minors' use of the Platform
  • Users must have the mental capacity to understand and use health information responsibly

10. No Warranty

CARED is provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties, express or implied, including but not limited to:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy or completeness of information
  • Uninterrupted or error-free service

11. Limitation of Liability

To the maximum extent permitted by law, PatientRecordPortal and its directors, employees, and affiliates shall NOT be liable for:

  • Medical decisions made based on Platform data or summaries
  • Delays in seeking medical attention due to Platform use
  • Adverse health outcomes resulting from reliance on Platform information
  • Data loss, system failures, or security breaches
  • Actions or omissions of third-party healthcare providers
  • Errors or inaccuracies in user-entered data
  • Indirect, incidental, consequential, or punitive damages

12. User Responsibility

By using CARED, you acknowledge and agree that:

  • You are responsible for all healthcare decisions
  • You will consult qualified healthcare professionals for medical advice
  • You understand the limitations of the Platform
  • You will not rely solely on Platform information for health decisions
  • You will seek emergency care when appropriate
  • You will verify the accuracy of all data before sharing with healthcare providers

13. Changes to This Disclaimer

We may update this Disclaimer from time to time. Material changes will be communicated via:

  • Email notification
  • Prominent notice on the Platform
  • Update to the "Last Updated" date below

14. Acknowledgment

By using CARED, you acknowledge that you have read, understood, and agreed to this Disclaimer. If you do not agree with any part of this Disclaimer, you must not use the Platform.

15. Questions and Contact

If you have questions about this Disclaimer or the Platform's limitations, please contact:

PatientRecordPortal

Director: Dr. Sunil Kurakula MBBS, MRCP UK, MRCGP UK

Email: [email protected]

Phone: 9000599337

Emergency Reminder

For life-threatening emergencies, always call 112 or your local emergency services immediately. Do not use CARED for emergency medical assistance.

Last Updated: January 2025

Empowering you to take charge of your health with secure, accessible digital health records.

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